The 5 Ws of Outsourcing Your Business
Outsourcing is the new term at the professional scenario.
It is gaining impetus day by day in the recent times.
Broadly speaking, outsourcing is the professional way of hiring a body or an individual to have certain works done for your organization.
In return of the services monetary remunerations are provided. So, if you feel that your company is willing to take up the decision of outsourcing then you must be aware of some of the technical aspects of the same.
This will benefit you by providing the optimum returns from the deal. The world of outsourcing runs on 5Ws.
If you know the tricks and tips of mastering these 5Ws, then you will be successful in your job. We have discussed these 5Ws in greater details here. Keep on reading in order to enrich your knowledge bank.
W1- Who Should Outsource?
Outsourcing has become a popular trend of the corporate world in the recent times. But it is also necessary to identify the organizations or institutions that really need to for outsourcing.
Thus, before blindly following the bandwagon it is integral to analyze your organization. You must put emphasis on its size, needs, infrastructure and working strategy of the organization.
In this regard, it is also important to identify the customers of your trade. Then, scrutinize if your organization is living up to the expectations of all its customers or failing to do so.
Is your organization losing customers as it is incapable of satisfying them? Is there drainage of considerable share of profit? Then it is high time that the managers and the executives at the administrative level of your concern realize that your organization is running at a loss.
The reason for the same is incompetency and failing to please the customers. This is directly proportional to unnecessary monetary loss. There is no other way to overcome it than go for outsourcing. That way your organization will gain more in exchange of some worth spent money.
The benefits of outsourcing are manifold.
The most immediate benefit is that it can enliven even an incompetent and dying organization.
There are factors that make this thing possible. Outsourcing is the best way to get knowledge on the latest and best methods of workflow technology.
But there is no investment as such in the process.
The services that are received from outsourcing are better, more efficient, economical and skilled.
Moreover, by means of outsourcing the additional infrastructural and resource costs could be avoided.
The uniform and skilled workflow enables large volumes of work to be completed in shorter span.
This might have been impossible for any particular organization.
This ultimately points at improved performance of an organization.
Along with this it also means improved customer satisfaction, better quality of products and services and faster execution of work.
W3- What is to be outsourced?
The arena of outsourcing involves a pool of skilled and diligent professionals and variegated services.
So, there is a solution for almost any type of product and service.
The prominent ones among them namely, inbound and outbound call centers, technical support centers, data processing and capturing units, telemarketing services, billing and coding, internet chat and support systems, banking and finance services, insurance services, payroll processing jobs, photo editing, copy writing, web analysis, etc. So the list is endless.
W4- When should I Outsource?
You need to realize the competency level of your company and understand whether you are capable enough to meet the demands of your customers with the best quality products and services. It is only during this time that you will be able to conclude when it is the right time to go for outsourcing.
An organization that is repeatedly proving unsuccessful in living up to the expectations of your customers and always failing to deliver your services in time requires outsourcing.
You might feel that during this point expert advices and technical assistance might boost up the level of performance of your organization, improve the percentage of profit and recover your organization’s relationship with the already present customers.
But implementing all those might involve capital investment. Unfortunately, you might not be in a position of or willing to invest a considerable sum in advanced software, skilled manpower and improved resources. Therefore, the expert tip is that there should be no looking further and opting for outsourcing.
It is the right time to go for it and help your organization gain a competitive edge.
W5- Where should one outsource?
Outsourcing is mostly done in developing countries.
One of the prominent countries for outsourcing is India. Many countries prefer outsourcing destinations that offer them cost effective services, skilled labor, on time delegation of assigned project and pool of skilled resources.
Thus, offices have been set up by leading companies of the world in these developing countries to tap the resources and the efficiency of these countries to the optimum. So, you can have a pool of outsourcing avenues at your discretion to choose from.
About The Author: Alia Haley is a blogger by profession. She loves writing on technology and autos. Beside this she is fond of cars and watches. Recently an article on web templates attracted her attention. These days she is busy in writing an article on green architecture.